How to simplify technical interventions on apartment buildings
Maurice has a company called MA Plants srl with 6 employees and 90% of his work is represented by maintenance works and technical interventions in apartments Building in the Monza Suburb. Tired of complaints often coming from administrators for delays in the intervention and on consumption materials, Maurice together with his chief team Anthony made the decision to look for an App to use for their technicians so they fill in the field exactly what they do and where they are.
After D-TEC testing, the program is operational for all Condominius Clients, creating a flow of organized data both for building administrators, that for the planning of technicians working team in the field.
The program on Windows has adapted to the working method of Mr. Maurice planning the interventions in Agenda for Technician, each Technician in the site construction sees in real time only its works to execute.
Maurice finds in internet the program D-TEC for technical assistance and work reports. He downloads the free Demo and try the Cloud free for 30 days. He requests the activation of the Ticketing service, enters the company info and provides the link of the service to his condominium administrators.
Computerize the management of the requests from each apartment building through email alerts of the same, the assignment to technicians and execution status of the requests. He shared planning of technical Interventions with employees in the field, that read the works to be done in the Agenda.
The Ticketing is the editable Tool according
to Maurice needs, that requests us a customization of the service, consisting
in transforming the Ticket of assistance directly into an
Intervention Report to be invoiced for each Building.